Technology Solutions & Business Communication Enablement

We help businesses improve customer engagement, streamline operations, and implement reliable digital solutions using secure, compliant, and scalable technology. 

Services

1) Business Communication Enablement

• Customer engagement and support workflows
  
  

• Messaging channel enablement (where eligible)
  
  

• API integration with internal systems (CRM/ERP, websites, forms)
  
  

2) Customer Support & Automation

• Customer inquiry handling flows
  
  

• Ticketing and escalation workflows
  
  

• Reporting and performance dashboards
  
  

3) System Integration & Digital Enablement

• Connect websites, forms, and internal tools
  
  

• Operational dashboards and reporting
  
  

• Process digitization and automation
  
  

4) Consulting & Delivery

• Requirements gathering and solution design
  
  

• Implementation, QA, and go-live support
  
  

• Maintenance and SLA-based support packages

Responsible Messaging & Meta Compliance

Al-Nudra follows a strict responsible messaging policy:

Consent / Opt-In

• We only message users who requested information or explicitly opted in to receive messages.
  
  

• We do not support or engage in unsolicited bulk messaging (spam).
  
  

Clear Identification

• Messages must clearly identify the business and relate to the user’s request or consented topic.
  
  

User Control (Opt-Out)

• Users can stop messages at any time by replying with STOP (or an equivalent keyword), or by contacting us using the details below.
  
  

Acceptable Content

We do not support messaging use-cases that violate Meta policies, including:

• misleading or deceptive practices
  
  

• harassment, threats, or discriminatory content
  
  

• content that violates applicable laws or third-party rights
  
  

Data Protection

We handle personal data responsibly and apply reasonable safeguards to protect it.

Privacy Notice

Al-Nudra Technical Solutions Company (“Al-Nudra”, “we”, “us”) respects your privacy. This notice explains how we collect and use information through our website and communications.

Information we collect

Information you provide (name, email, phone, message content) via forms or direct contact

Basic technical information for security and analytics (e.g., browser type)

How we use information

To respond to inquiries and provide requested services

To operate and improve our services and website

To maintain security and comply with legal obligations

Messaging

If you communicate with us through messaging channels (including WhatsApp where applicable), we will only message you when you requested it or you opted in. You can request to stop communications at any time.

Sharing

We do not sell personal data. We may use trusted service providers (hosting/email/analytics) strictly to operate our services, with appropriate safeguards.

Retention

We retain information only as long as needed for business and legal purposes.

Contact

For privacy requests: info@alnudratechnicalsolutions.company 

Terms of Use

By using this website, you agree to these terms.

Website Use

You agree not to misuse the website, attempt unauthorized access, or use the site for unlawful purposes.

Services

Any commercial engagement is subject to a separate written proposal or agreement defining scope, timeline, and fees.

Communications

If you contact us or opt in to receive communications, we may respond via the channels you provided. You can request to stop communications at any time.

Disclaimer

Content is provided for general informational purposes and does not constitute legal or financial advice.

Contact

For questions about these terms: lnfo@alnudratechnicalsolutions.company 

© [Year] Al-Nudra Technical Solutions Company — Iraq — Al-Mansour — 14 Ramadan Street — +964 7901907788